This article covers:
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Equipment Basics
Inside your Pico Neo 3 box, you’ll find a headset, a pair of controllers and wriststraps, and a charging cable & power adapter.
Learn more about how to use each below!
Headset
Turning on & off the headset
Press and hold the power button for 2 seconds to turn the headset on. Press and hold the power button for 5 seconds to turn the headset off.
Adjusting the fit of the headset
Gently slide the lens closer or farther apart until you can see clearly in the headset.
To adjust the strap, pull on the side headband to tighten or loosen the fit of the headset until comfortable.
Charging block and cable
- You can charge your device by plugging one end of the cable into the charging block and the other into the charging port on the right side of your headset.
- If you don’t have a charging block on hand, you can also plug the cable into any USB-C compatible port on your computer.
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Controllers
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Equipment maintenance and care
- To clean the headset, controllers, and face cushion, use a disinfectant wipe (alcohol-based ingredients allowed) to gently wipe down the equipment. Allow it to dry for 5 seconds before use.
- To clean the lens, use a microfiber cloth slightly dampened to wipe them down.
- When using or storing the headset, make sure to keep it out of direct sunlight. Direct exposure may damage the headset.
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Still Need Help?
If you have any more questions or need further assistance, feel free to reach out to our support team for help. You can submit a ticket in our help center and someone will get back to you shortly (usually within 24 hours)