This article covers:
Pairing your Headset
- Open the Meta Quest app on your smartphone and click Log in with email. Log in with your credentials, and skip entering payment info and instead opt for 2FA.
- Note: Only one headset may be paired to each Meta account. This means you must log out and back in each time to pair exactly one headset to exactly one Meta Account. This step must not be skipped if you have multiple headsets.
- In the app, select Quest 2 from the Pair Headset screen.
- Note: This step only applies to the first time you log into a new user account. If you’ve already logged into a user account, skip to the next step.
- In the app, click the Menu button in the bottom right of the toolbar, click the Devices button near the middle of the screen, click the plus sign in the top right, and select Quest 2.
- The app will attempt to automatically pair the headset via Bluetooth.
If Automatic Pairing Fails
- If automatic pairing is unsuccessful, a screen will appear asking for a 5-digit pairing code. Look in your headset for a 5-digit code at the top of your screen, but do not enter it yet.
- Note: If, for some reason, you’ve skipped past the code and you cannot get it to reappear. You can always access the code through: App library > settings > system > about. You will see the pairing code near the middle of the screen.
- In the headset, continue through the menus until you connect to WiFi.
- After connecting, let the Quest safety video play. The device will install updates and restart. When it boots back up and has completely finished installing all updates, enter the 5-digit code into the Meta Quest app to pair the headset.
- In the app, you will see a screen confirming that the headset has been paired.
Still Need Help?
If you have any more questions or need further assistance, feel free to reach out to our support team for help. You can submit a ticket in our help center and someone will get back to you shortly (usually within 24 hours).